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    Privacy Policy

    Nxtln Systems  |  Effective Date: July 15, 2026  |  Last Updated: July 15, 2026

    1. Introduction

    Nxtln Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://app.getnxtln.com or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Identifiers: Name, email address, phone number, and business name provided voluntarily through our website forms, chat widget, or direct contact.
    • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our site.
    • Communications: Messages, inquiries, or feedback you send us directly.

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to inquiries and provide customer support
    • Deliver our services, including growth systems, website setup, and lead management
    • Send transactional and promotional SMS or email communications (with your consent)
    • Schedule and manage appointments
    • Improve our website and services
    • Comply with legal obligations

    4. SMS / Text Message Communications

    By providing your mobile phone number and opting in through our website chat widget or contact forms, you expressly consent to receive text messages (SMS) from Nxtln Systems. These messages may include:

    • Customer Care Messages: Responses to support requests, appointment confirmations, ticket updates, and follow-up communications.
    • Promotional Messages: Special offers, service announcements, and marketing communications.

    Consent is not a condition of purchase. You may consent to one or both message types independently.

    Message frequency varies. Message and data rates may apply.

    To opt out of SMS at any time, reply STOP to any message. For help, reply HELP or email patty@getnxtln.com.

    We do not share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes.

    5. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

    • Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., business management platforms, messaging providers), subject to confidentiality agreements.
    • Legal Requirements: When required by law, regulation, or valid legal process.
    • Business Transfers: In connection with a merger, acquisition, or sale of business assets, with notice to you.

    6. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

    7. Your Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your personal information
    • Opt out of marketing communications at any time
    • Lodge a complaint with a relevant data protection authority

    To exercise these rights, contact us at patty@getnxtln.com.

    8. Security

    We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

    10. Children's Privacy

    Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

    12. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    Nxtln Systems
    2900 Spring Forest Rd, Suite 106
    Raleigh, NC 27616
    Email: patty@getnxtln.com
    Website: https://app.getnxtln.com